Contact.
Use customer support for an order, shipment, or document question. Use business enquiries for wholesale, supply, or company review. We do not provide advice on using any product.
Customer support
For order status, shipping, damaged or missing items, payments, or lot-document questions, email [email protected].
Hours: Monday to Friday, 09:00 to 17:00, Asia/Bangkok (Indochina Time). We do not staff weekends or public holidays. Reply times vary. This inbox may still be finishing DNS setup; if mail fails, use the representative already in contact with you.
Include your order number when you have one. For damaged parcels, add photos. See shipping and returns.
Business enquiries
If you received this website from a Peptorian representative, reply through that conversation for banking, supply, or business-verification questions.
A public contact form is not connected yet. Company documents and sensitive information should be exchanged through an agreed secure channel, not submitted through this website.
Supply and wholesale proposals
Please include your company details, available compounds and exact variants, quantities per vial, minimum order requirements and wholesale pricing. For blends, specify the component identities and composition.
A useful first response also covers sample lot documents, testing arrangements, lead times, shipping destinations, private-label options and any account-opening requirements. Please identify which documents relate to currently available stock.
Banking and business review
For banking and business-verification questions, reply through the representative who contacted you. Company documents and sensitive information should be exchanged through an agreed secure channel, not submitted through this website.
Product information and corrections
For questions about a profile, include the product name, page address and the detail you would like clarified. If a reference needs correcting, please include the relevant source. We do not provide advice on using any product.